Q: How do I earn gifts through the Essential Rewards program?
A: When you automatically place consecutive Essential Rewards orders, you can earn exclusive gifts. You’ll qualify for these gifts when you place consecutive Essential Rewards orders for 3, 6, 9, and 12 months. After 12 months, you’ll receive gifts after every additional 12 months of consecutive orders.
Q: How will I receive my gift?
A: The gift will be added automatically to the next processed Essential Rewards order. For example, if a member reaches his or her third month in November, the gift for the third month would be added to the Essential Rewards order in December.
Q: If I earn a gift and then don’t process an order, can I re-earn that gift?
A: No. You may only earn each gift one time. For example, you might earn the three-month gift and later cancel your Essential Rewards orders. If you start Essential Rewards again, the next gift you’ll be eligible for will be the six-month gift, not a second three-month gift. If you cancel your Essential Rewards order the month after you’ve earned a gift, the gift will come with your next processed Essential Rewards order, should you choose to reactivate in the program.
Q: If I already have an active Essential Rewards order processing monthly, how do I receive my gift?
A: We began tracking members’ consecutive Essential Rewards orders starting in September 2016, including the orders of those who maintained active Essential Rewards orders prior to this time. This means that September was the first month for everyone to begin qualifying for Essential Rewards gifts for consecutive orders. Once a member achieves the threshold to receive a gift, it will be delivered with the next processed Essential Rewards order.
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